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Frequently Asked Questions
 

How is the factoring application for my receivables from the customers with whom I work as open account?

The factoring application could be performed by means of adding the conveyance note of Pamuk Faktoring and attaching on the invoices which are issued for the relevant buyer, following a notification writing to be sent to the buyer, for the receivables due from the companies which are worked as open account.


Should I use the financing relating to the invoices which I convey?

You can use financing at any time you desire before the due date of the invoice relating to the invoices which you convey.


What should I do to protect myself from the risk of reclamation?

Making all of your sales with contracts and taking their order forms will be also for your benefit. Thus, we will have the necessary documents in order to defend you whenever it is considered necessary and the legal processed to be formed will be shortened. In particular in your sales in Germany, if you add the article of “retention of title”, then you may have the chance to take your goods back at any time.


The country which I make shipment and the country which I make collection are different, in this case, is it still possible to do business with you?

Yes. It will be sufficient to notify us this information at the first stage. We perform our research relating to the company which you issue invoice.


Does the involvement of a factoring company between us and our buyers affect us negatively?

As Pamuk Faktoring, we do not perform any transaction which may harm the relationship existing between the buyer and the seller. The fundamental principle here is to obtain your approval at every stage. For example, the buyer may have the request of time extension. In this case, we provide this opportunity under certain conditions by means of obtaining also your approval. In addition to this, because we can provide the opportunity of financing, that is to say because your cash flow is regulated, you can provide your customers with more comfortable opportunities and you can also increase your sales figures.

How is the collection of the factoring fee, commission fee and other expenses?

The costs which we reflect you are accrued on your account and we issue its invoice. Its collection is realized from the collection of the receivables which we take conveyance.


We make exportation, but with very small amounts, do you work with us anyway?

Yes. We do not have any maximum or minimum limit as the work volume. No matter what will be the figure, it will be our honor to make contribution to increasing the secure exportation.


Does the factoring process increase the bureaucracy stuff?
No. It will be sufficient to notify the company which you will make factoring for once in advance and to attach the conveyance notes on the invoices in your domestic or foreign open-account sales. It may be even unnecessary to notify your customer in your check sales. In addition to this, the number of the files in your follow-up will decrease because you can close your exchange file with the prepayment which we make in your exportation transactions.


Are our exportation undertakings closed in our bank with the prepayment we take in the exportation factoring?

Yes. Because the amount which we pay is the amount relating to the realized exportation, it could be considered as your undertakings. However, it is necessary to write a note concerning the price is brought by Pamuk Faktoring to the related exchange purchase certificate.

 
 
 
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